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SHIPPING & RETURNS
 
SHIPPING
All orders placed before 1 pm (EST) will be processed and shipped the same day during business days.
We use UPS as the primary delivery service for domestic and international shipments. To be qualified for the Free Ground Shipping, the orders should be $500 or higher within the U.S.
 
A shipment notification email will be sent to the registered email address containing tracking information of the package shipped within 24 hours. We do not ship to P.O. Box Address or APO/FPOs. Customer is responsible for shipping charges both ways under all circumstances including return shipping. For defective items, shipping is free for domestic orders. For international orders, a credit will be given. Beautique Nails Wholesale.com does not hold responsibility nor is liable for the lost/stolen packages.
 
 
RETURNS
All sales are final. If you are not satisfied with your purchase please return the item within 5 days of the delivered date. There will be a 30% restocking fee, unless the return is for but not limited to, defective, broken, or wrong items shipped.
All refunds are CUSTOMER POINTS ONLY (STORE CREDIT). No Exceptions.

NOTE:
1. You must request an RMA (return merchandise authorization) by email ONLY number within 5 business days of receipt before making a return:

To request an RMA number please fill out the form completely and email it to us info@Beautique Nails Wholesale.com.

Please be sure to let us know in your email: (1) Which item you would like to return. (2) Why you want to return it. The RMA number, once received, must be written in a conspicuous place on the copy of your packing slip.

2. Please note: For a return to be accepted for store credit “Customer Points”, items must be in their original purchase condition, including the original product packaging and all accessories. Any item that you received with tags attached must be returned with those tags intact.

3. For any returned packages with failure delivery, i.e., multiple delivery attempts, insufficient address information, or delivery refusal, you will be issued a store credit for the amount of the purchase, minus original shipping cost and return shipping cost, as well as a 30% restocking fee.

4. There are no exchanges. Defective merchandise returned with RMA Number will not be replaced for the the same item.

When returning the items please return by USPS only, (SHIPPING FEE FOR RETURN ITEMS WILL NOT BE GIVEN FOR ANY OTHER METHODS) pack all items in one package box and have the following items inside the return box:

-  Please have all items in the original packaging

-  Please print out copy of the RMA receipt

-  Please provide copy of the invoice indicating which items are being returned

-  Please indicate the reason(s) for return

  • All Returns and RMA are only dealt through e-mail. Phone calls made will not be accounted for as having notified us within 5 days.
  • The postmark date for the return should not exceed a week from the date the RMA, (return authorization number) , was issued, otherwise the return shall be considered late, and the authorization will be null, voided.
  • Returns made without obtaining a RMA number will not be processed, accepted.
  • Return Label/Call Tags are not provided.
  • No online purchase returns accepted at store. Only Mail-Ins.